
8.2 Troubleshooting the Magazine Tape Subsystem
Table 8–4 (Cont.) Common Failures, Causes, and Fixes
Symptom Probable Cause Possible Fix
Cartridge stuck in drive with
tape on take up reel
Hard drive error Attempt recovery by
pressing the unload
button.
Drive leader runaway Mispositioned cartridge
leader
Inspect cartridge
leader for correct
position. Retire
cartridge from use
if leader cannot be
repositioned.
8.2.5 Soft Error Rates
None of the cartridges contain perfect tape. All tapes contain some number
of dropouts. Although these are imperfections in the tape, the tape is not
considered to be defective. The hardware and software are designed to deal
with these known imperfections. Dropout testing is performed on samples of
media by our vendors and meet all of the specifications of Digital Equipment
Corporation.
There are many variables that can cause soft errors. In fact, errors are
somewhat of a misnomer since soft errors are considered to be events. In the
case of soft errors, it is important to realize that no data has been lost. For a
write, the data is rewritten. For a read, retries are performed.
Some of the variables that create soft errors are:
• Media dropouts
• Temperature of media (not acclimatized)
• System bus activity
• Applications
• Head wear
• Contamination
Changes in soft error rates for any particular drive and cartridge are more
significant than any absolute number of soft errors. This is due to the variables
described above.
8–16 Installation Troubleshooting
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